Help with getting access to our website - Joomla! Forum - community, help and support
we greyhound rehoming charity , urgently need our website updated new dogs coming rescue - otherwise struggle find them new homes.
we paid considerable amount of money last year website design , hosting company write website database sitting behind - has never worked day 1 story. in hindsight did not have ability write , design website.
we have paid £360 front our annual fee updates dogs needs homes section. after accepting money charity website design company have refused more updates feel £30 per month not enough cover costs of small number of monthly changes. feel excuse because not capable of making problems have created.
our problem refusing hand on password until have appointed website design person appointed take weeks , cannot wait length of time - need updates matter of urgency. understand can ask password registered email address.
is there other way can have access our website. urgently need access our website can put new dogs looking homes onto it.
thank you.
we paid considerable amount of money last year website design , hosting company write website database sitting behind - has never worked day 1 story. in hindsight did not have ability write , design website.
we have paid £360 front our annual fee updates dogs needs homes section. after accepting money charity website design company have refused more updates feel £30 per month not enough cover costs of small number of monthly changes. feel excuse because not capable of making problems have created.
our problem refusing hand on password until have appointed website design person appointed take weeks , cannot wait length of time - need updates matter of urgency. understand can ask password registered email address.
is there other way can have access our website. urgently need access our website can put new dogs looking homes onto it.
thank you.
in order access website need either joomla login credentials or access server/hosting/database control panel.
i hate it, if there way make joomla inherently insecure , no ones sites safe.
what required 'appoint' new web developer? regard witholding admin credentials being unethical, given have paid (apparently lacking) suppoprt.
i joomla developer based in london, , if can used means of obtaining credentials i'm happy help. main attraction of joomla in giving without technical skills ability maintain own site.
pm me if think of assistance.
i hate it, if there way make joomla inherently insecure , no ones sites safe.
what required 'appoint' new web developer? regard witholding admin credentials being unethical, given have paid (apparently lacking) suppoprt.
i joomla developer based in london, , if can used means of obtaining credentials i'm happy help. main attraction of joomla in giving without technical skills ability maintain own site.
pm me if think of assistance.
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