Adobe PostScript 3 problem with 'search' & 'find'?

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we have new ricoh copier adobe postscript 3 installed. when scan document .pdf , send email address, receiver gets it, opens ok, can't 'search' or find' or copy anywhere on document.  problem?  adobe postscript 3 software? 

 

please help, need these documents 'search', 'find,' and  copy.

 

carol forbes, j.d.

may pdf file contain images of scanned pages.



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