How can I resolve installation errors DF024 & DF037 for CS5.5 on Mac?
please help. i've gone through forum posts, searched internet, , find matter daunting. have tried implement solution , may have caused more problems. assistance appreciated.
problem:
i unable uninstall or reinstall both dreamweaver 5.5 , cs 5.5.
continually extensive number of following errors:
error df024 unable preserve original file...
error df024 unable move file…
error df037 unable delete directory…
system config:
adobe cs 5.5
mac os 10.7.4
macbook pro 2.5 ghz
intel core 2 duo 4 gb ram
background (history appears chronologically in 4 parts.):
- cs 5.5 installed , functioning fine, upgraded os 10.6 10.7. noticed issues elements not appearing in display view of dreamweaver, correct in code view , browser preview.
- tried reinstall , uninstall dreamweaver 5.5 several times using cs 5.5 installation disk. consistently got df024 errors. note: after first attempt. installer marked dreamweaver installed, not others. using finder, dreamweaver directory appears empty unless files hidden. nothing regarding application can seen in trash. unable launch other adobe cs apps.
exit code: 7
-------------------------------------- summary --------------------------------------
- 0 fatal error(s), 19 error(s), 15 warning(s)
----------- payload: {ed28819e-310f-4f17-925c-c69b0a1c1f7f} suite shared configuration cs5.5 2.5.0.0 -----------
error: df024: unable preserve original file @ "/library/application support/adobe/ssc/designsuitepremium-cs5-win-gm/slconfig.xml" error 0(seq 15)
error: dw063: command arkdeletefilecommand failed.(seq 15)
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
- slconfig.xml appeared alias pointing file of same name in mac version. went original file, made new alias , replaced corrupted file.
- then rebooted system , relaunched css5.5 installer apps selected. program started , ran 15 min before reporting more errors, error df037 well. did again same results except df037 error did not reappear. appears the problems in 2 directories:
/library/application support/adobe/cameraraw/cameraprofiles/
and
/library/application support/adobe/ssc/designsuitepremium-cs5.5-win-gm/
but not sure how best resolve this.
- below selected portions of recent (and verbose) error log. to conserve space, log entries in same error repeated truncated. (only first 1 , last repetitions copied here; others have been omitted , replaced highlighted ellipses [i.e., "..."].) please let me know if complete log report.
exit code: 7
-------------------------------------- summary --------------------------------------
- 0 fatal error(s), 238 error(s), 98 warning(s)
warning: dw031: payload:{0d96cfe6-376d-44b8-808a-16f3beb73263} adobe media encoder cs5.5 5.5.0.0 has been updated , has been selected repair. patch {41bff2c7-9f45-4cf3-a257-e80e14802157} adobe media encoder cs5.5_5.5.1_amecore5.5all 5.5.1.0 uninstalled now.
warning: dw031: payload:{37ab3c65-e02c-4dcf-b0e0-4c2e253d8fa3} photoshop camera raw 6.0.0.0 has been updated , has been selected repair. patch {4e1b59a1-029e-4c16-bbb3-f10d40ebb6ee} photoshop camera raw_6.7_adobecameraraw6.0all 6.7.0.0 uninstalled now.
warning: dw031: payload:{6a2e619b-e4ac-433b-a648-d458ce543a96} adobe xmp panels cs5 3.0.0.0 has been updated , has been selected repair. patch {5c0febda-5a0e-4fc8-91cb-229a4c1561e9} adobe xmp panels cs5_3.1_adobexmppanelsall 3.1.0.0 uninstalled now.
warning: dw031: payload:{f313167e-5172-11e0-ace7-30c2e3ab3dc5} adobe indesign cs5.5 common base files 7.5.0.0 has been updated , has been selected repair. patch {6afe0576-7a2c-11e1-88d2-74aaf24106a5} adobe indesign cs5.5 common base files_7.5.3.333_adobeindesign7xcommonbase-mul 7.5.3.333 uninstalled now.
warning: dw031: payload:{0ccf0458-5171-11e0-bc45-dc59e3ab3dc5} adobe indesign cs5.5 application base files 7.5.0.0 has been updated , has been selected repair. patch {848bf4cc-7a2b-11e1-8a90-3f8cf24106a5} adobe indesign cs5.5 application base files_7.5.3.333_adobeindesign7xappbase-mul 7.5.3.333 uninstalled now.
warning: dw031: payload:{3f023875-4a52-4605-9db6-a88d4a813e8d} camera profiles installer 6.0.0.0 has been updated , has been selected repair. patch {a189c479-c7cd-4e08-8ccf-d999b68c0c71} camera profiles installer_6.3_adobecamerarawprofile6.0all 6.3.0.0 uninstalled now.
warning: dw031: payload:{ed9dc850-516e-11e0-9096-1fe5e2ab3dc5} adobe indesign cs5.5 application language files_adobeindesign7xapplang-en_us 7.5.0.0 has been updated , has been selected repair. patch {c68c3e1a-7a29-11e1-a9d9-0f55f24106a5} adobe indesign cs5.5 application language files_7.5.3.333_adobeindesign7xapplang-en_us 7.5.3.333 uninstalled now.
warning: dw031: payload:{d97af04b-b70a-4862-bc25-31e6d9c4a529} adobe flash cs5.5 11.5.0.0 has been updated , has been selected repair. patch {d9f625c8-fd5b-4c13-9b3c-5b9f09ba0dc0} adobe flash cs5.5_11.5.1_adobeflash11.5-mul 11.5.1.0 uninstalled now.
warning: dw031: payload:{03fb981a-5170-11e0-a90e-3cede2ab3dc5} adobe indesign cs5.5 application base files2 7.5.0.0 has been updated , has been selected repair. patch {fe75a95e-7a2b-11e1-8037-b59bf24106a5} adobe indesign cs5.5 application base files2_7.5.3.333_adobeindesign7xappbase2-mul 7.5.3.333 uninstalled now.
warning: dw031: payload:{0d96cfe6-376d-44b8-808a-16f3beb73263} adobe media encoder cs5.5 5.5.0.0 has been updated , has been selected repair. patch {41bff2c7-9f45-4cf3-a257-e80e14802157} adobe media encoder cs5.5_5.5.1_amecore5.5all 5.5.1.0 uninstalled now.
warning: dw031: payload:{37ab3c65-e02c-4dcf-b0e0-4c2e253d8fa3} photoshop camera raw 6.0.0.0 has been updated , has been selected repair. patch {4e1b59a1-029e-4c16-bbb3-f10d40ebb6ee} photoshop camera raw_6.7_adobecameraraw6.0all 6.7.0.0 uninstalled now.
warning: dw031: payload:{6a2e619b-e4ac-433b-a648-d458ce543a96} adobe xmp panels cs5 3.0.0.0 has been updated , has been selected repair. patch {5c0febda-5a0e-4fc8-91cb-229a4c1561e9} adobe xmp panels cs5_3.1_adobexmppanelsall 3.1.0.0 uninstalled now.
warning: dw031: payload:{f313167e-5172-11e0-ace7-30c2e3ab3dc5} adobe indesign cs5.5 common base files 7.5.0.0 has been updated , has been selected repair. patch {6afe0576-7a2c-11e1-88d2-74aaf24106a5} adobe indesign cs5.5 common base files_7.5.3.333_adobeindesign7xcommonbase-mul 7.5.3.333 uninstalled now.
warning: dw031: payload:{0ccf0458-5171-11e0-bc45-dc59e3ab3dc5} adobe indesign cs5.5 application base files 7.5.0.0 has been updated , has been selected repair. patch {848bf4cc-7a2b-11e1-8a90-3f8cf24106a5} adobe indesign cs5.5 application base files_7.5.3.333_adobeindesign7xappbase-mul 7.5.3.333 uninstalled now.
warning: dw031: payload:{3f023875-4a52-4605-9db6-a88d4a813e8d} camera profiles installer 6.0.0.0 has been updated , has been selected repair. patch {a189c479-c7cd-4e08-8ccf-d999b68c0c71} camera profiles installer_6.3_adobecamerarawprofile6.0all 6.3.0.0 uninstalled now.
warning: dw031: payload:{ed9dc850-516e-11e0-9096-1fe5e2ab3dc5} adobe indesign cs5.5 application language files_adobeindesign7xapplang-en_us 7.5.0.0 has been updated , has been selected repair. patch {c68c3e1a-7a29-11e1-a9d9-0f55f24106a5} adobe indesign cs5.5 application language files_7.5.3.333_adobeindesign7xapplang-en_us 7.5.3.333 uninstalled now.
warning: dw031: payload:{d97af04b-b70a-4862-bc25-31e6d9c4a529} adobe flash cs5.5 11.5.0.0 has been updated , has been selected repair. patch {d9f625c8-fd5b-4c13-9b3c-5b9f09ba0dc0} adobe flash cs5.5_11.5.1_adobeflash11.5-mul 11.5.1.0 uninstalled now.
warning: dw031: payload:{03fb981a-5170-11e0-a90e-3cede2ab3dc5} adobe indesign cs5.5 application base files2 7.5.0.0 has been updated , has been selected repair. patch {fe75a95e-7a2b-11e1-8037-b59bf24106a5} adobe indesign cs5.5 application base files2_7.5.3.333_adobeindesign7xappbase2-mul 7.5.3.333 uninstalled now.
----------- payload: {ed28819e-310f-4f17-925c-c69b0a1c1f7f} suite shared configuration cs5.5 2.5.0.0 -----------
error: df024: unable preserve original file @ "/library/application support/adobe/ssc/designsuitepremium-cs5.5-win-gm/aul.xml" error 0(seq 26)
error: dw063: command arkdeletefilecommand failed.(seq 26)
warning: dw036: payload cannot installed due dependent operation failure
...
warning: dw036: payload cannot installed due dependent operation failure
error: dw050: following payload errors found during install:
error: dw050: - adobe winsoft linguistics plugin cs5: install failed
error: dw050: - adobehelp: install failed
error: dw050: - adobe indesign cs5.5 application base files2: install failed
error: dw050: - creative suite 5.5 design premium: install failed
error: dw050: - adobe photoshop cs5.1 core: failed due language pack installation failure
error: dw050: - adobe indesign cs5.5 application base files: failed due language pack installation failure
error: dw050: - adobe media encoder cs5.5: install failed
error: dw050: - adobecolorna cs5.5: install failed
error: dw050: - dynamiclinksupport: install failed
error: dw050: - adobe device central cs5.5_devicecentral3.5lp-en_us: install failed
error: dw050: - hil search: install failed
error: dw050: - adobe flash cs5.5_adobemobileextension_flash11.5-en_us: install failed
error: dw050: - csxs story extension: install failed
error: dw050: - photoshop camera raw: install failed
error: dw050: - adobe player embedding 3.2: install failed
error: dw050: - adobe extension manager cs5.5: install failed
error: dw050: - adobe winsoft linguistics plugin cs5.5: install failed
error: dw050: - adobe media encoder cs5.5_5.5.1_amecore5.5all: install failed
error: dw050: - adobecolorcommonsetrgb: install failed
error: dw050: - adobecolorphotoshop cs5.5: install failed
error: dw050: - adobe device central cs5.5: failed due language pack installation failure
error: dw050: - adobe mini bridge cs5.1: install failed
error: dw050: - adobe reviewpanel cs5.5: install failed
error: dw050: - adobe fireworks cs5.1: failed due language pack installation failure
error: dw050: - adobe sing cs5: install failed
error: dw050: - photoshop camera raw_6.7_adobecameraraw6.0all: install failed
error: dw050: - adobe switchboard 2.0: install failed
error: dw050: - adobe flash catalyst cs5.5: install failed
error: dw050: - adobecolorcommonsetcmyk: install failed
error: dw050: - adobe xmp panels cs5_3.1_adobexmppanelsall: install failed
error: dw050: - adobe hunspell linguistics plugin cs5.5: install failed
error: dw050: - adobe xmp panels cs5: install failed
error: dw050: - adobe indesign cs5.5 common base files_7.5.3.333_adobeindesign7xcommonbase-mul: install failed
error: dw050: - air apple ios support (fp): install failed
error: dw050: - adobetypesupport cs5: install failed
error: dw050: - adobe csxs infrastructure cs5.5: install failed
error: dw050: - adobe indesign cs5.5 common language files_adobeindesign7xcommonlang-en_us: install failed
error: dw050: - adobe flash fonts1: install failed
error: dw050: - adobe content viewer: install failed
error: dw050: - adobe indesign cs5.5 application base files_7.5.3.333_adobeindesign7xappbase-mul: install failed
error: dw050: - adobe fireworks cs5.1_adobefireworks11.1.0en_uslanguagepack: install failed
error: dw050: - adobe flash cs5.5_adobeflash11.5-en_uslanguagepack: install failed
error: dw050: - digital publishing: failed due language pack installation failure
error: dw050: - adobe dreamweaver cs5.5: failed due language pack installation failure
error: dw050: - adobe extendscript toolkit cs5.5: install failed
error: dw050: - adobe illustrator cs5.1_adobeillustrator15_1en_uslanguagepack: install failed
error: dw050: - pixel bender toolkit: install failed
error: dw050: - adobe dreamweaver widget browser: install failed
error: dw050: - adobe toolhints cs5.5: install failed
error: dw050: - pdf settings cs5: install failed
error: dw050: - adobe linguistics cs5: install failed
error: dw050: - adobe illustrator cs5.1: failed due language pack installation failure
error: dw050: - adobecolorja cs5.5: install failed
error: dw050: - adobeoutputmodule: install failed
error: dw050: - acrobat professional: install failed
error: dw050: - adobe dreamweaver cs5.5_adobedreamweaver11.5en_uslanguagepack: install failed
error: dw050: - adobepdfl cs5: install failed
error: dw050: - adobecmaps cs5: install failed
error: dw050: - adobe csxs extensions cs5.5: install failed
error: dw050: - adobe digital publishing application language files_adobedigitalpublishingapplang-en_us: install failed
error: dw050: - adobe indesign cs5.5 application language files_7.5.3.333_adobeindesign7xapplang-en_us: install failed
error: dw050: - required common fonts installation: install failed
error: dw050: - adobe indesign cs5.5 application feature set files: install failed
error: dw050: - adobe buzzword cs5.5: install failed
error: dw050: - adobe flash cs5.5: failed due language pack installation failure
error: dw050: - adobe flash cs5.5_11.5.1_adobeflash11.5-mul: install failed
error: dw050: - sitecatalyst netaverages cs5.5: install failed
error: dw050: - flash player: install failed
error: dw050: - adobe flash cs5.5_adobemobileextension_flash11.5-mul: install failed
error: dw050: - recommended common fonts installation: install failed
error: dw050: - adobecolorvideoprofilescs cs5.5: install failed
error: dw050: - suite shared configuration cs5.5: install failed
error: dw050: - adobe indesign cs5.5 application language files_adobeindesign7xapplang-en_us: install failed
error: dw050: - adobe photoshop cs5.1 english language pack_adobephotoshop12-en_us: install failed
error: dw050: - adobe bridge cs5.1: install failed
error: dw050: - adobe photoshop cs5.1 support: install failed
error: dw050: - adobe indesign cs5.5 common base files: install failed
error: dw050: - adobe linguistics cs5.5: install failed
error: dw050: - photoshop camera raw_6.3_adobecameraraw6.0all: install failed
error: dw050: - adobe indesign cs5.5 application base files2_7.5.3.333_adobeindesign7xappbase2-mul: install failed
error: dw050: - adobecoloreu cs5.5: install failed
-------------------------------------------------------------------------------------
it sounds did in-place installation of mac os x 10.7 did not go well.
i think need start scratch: first using utility carbon copy cloner onto disk (i use firewire-connected drive.) clean installation of mac os x 10.7 after wiping hard drive, , use update go 10.7.4. reinstall creative suite 5.5 scratch original media. copy files backup.
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