Online Services initialization?

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i have pse 10 , have been using without problem on year, perhaps 2 years when following error message occured tried start pse 10 organizer today.

 

online services not initialized.  please reinstall.  press ok continue without online services.

 

when clicked ok, got following message:

 

microsoft visual c++ runtime library

 

runtime error!

 

program: c:\program files...

 

this application has requested runtime terminate in unusual way.

 

please contact application's support team more information.

 

i have uninstalled , reinstalled pse 10 , searched site current answer.  found pse 8 & 7 not 10.

 

thanks much!

if found adobe document:

http://kb2.adobe.com/cps/408/kb408913.html

follow instructions.  folder delete "photoshop elements 10.0.0" one.

 

ken



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