PSE10 doesn't shut down correctly

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hi,

 

pse10 doesn't shut down correctly after starts standard desktop icon. symptoms "photoshop elements 10.0.exe" starts , spawns "photoshopelementseditor.exe" on shutdown "photoshop elements 10.0.exe" process remains in memory , cannot restart pse10 until process killed.

 

i checked in appdata\roaming\photoshop elements\10.0\editor , there following message in pserrorlog.txt:

 

"2012:08:23 13:35:00 : d:\pse10\elements\main\build\photoshop\interfaces\ucopyonmodifyimp.h : 209 : require failed"

 

what can done?

 

the operating environment is:

 

adobe photoshop elements language version: 10.0.0 (10.0 (20110914.m.17521))

operating system: windows 7 64-bit

version: 6.1 service pack 1

system architecture: intel cpu family:6, model:10, stepping:7 mmx, sse integer, sse fp, sse2

physical processor count: 4

logical processor count: 8

processor speed: 2195 mhz

video card vendor: nvidia corporation

video card renderer: geforce gt 540m/pcie/sse2

opengl drawing: disabled.

video card: nvidia geforce gt 540m

video mode: 1920 x 1080 x 4294967296 colors

video card driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

driver version: 8.17.13.142

built-in memory: 8173 mb

free memory: 6035 mb

memory available photoshop: 3255 mb

memory used photoshop: 70 %

image cache levels: 6

application folder: c:\program files (x86)\adobe\photoshop elements 10\

temporary file path: c:\users\<erased>\appdata\local\temp\

photoshop scratch has async i/o enabled

scratch volume(s):

  c:\, 915.3g, 331.2g free

primary plug-ins folder: c:\program files (x86)\adobe\photoshop elements 10\plug-ins\

additional plug-ins folder: not set

 

try making direct shortcut organizer , editor. you can launch programs directly desktop bypassing welcome screen. better welcome screen leaves background processes running.

on windows, right click anywhere on desktop , select new >> shortcut

then click browse button , navigate to:

 

 

 

"c:\program files (x86)\adobe\elements 10 organizer\photoshopelementsorganizer.exe"

 

then click next; click finish

 

　 

　 

 

then make direct shortcut editor in similar manner.

on windows, right click anywhere on desktop , select new >> shortcut

then click browse button , navigate to:

 

"c:\program files (x86)\adobe\photoshop elements 10\photoshopelementseditor.exe"

 

then click next; click finish

 

 



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