Cannot Use Camera Raw out of LightRoom 4

below lengthy dialogue had tech support via chat regarding accessing camera raw directly out of lightroom 4.  end result can't done.  lightroom 4 has it's own "develop" section , if try "edit in: photoshop 6" raw image bypass camera raw , open directly photoshop.  surprised @ , frustrated by.  thought sure missing somehting.

 

i not recommend buying lightroom other means of "organizing" our images.  use bridgne , able open canon "cr2" raw file directly camera raw , after making adjustments directly photoshop.  lightroom lacks layers, paths , channels , host of other wonderful adjustment / manipulation capabilites not found in lightroom.

 

so, if me , want use camera raw prior going photoshop lightroom not there.  spent tremendous amount of time researching thinking must missing , contacted support via chat , went through changing %appdata%, resulted in me losing photoshop preferences!  total waste of technician's time , mine.

 

i share below chat show ludicrous amount of time wasted when answer remains same:  cannot access camera raw directly out of lightroom 4

 

thank choosing adobe. representative shortly. estimated wait time 0 minute(s) , 3 second(s) or longer there 1 customer(s) in line ahead of you.

you chatting 'soumyadeep'

soumyadeep: hello. welcome adobe technical support.

soumyadeep: hi fred!

fred: hi there friend. trying use lightroom 4, frankly not happy way handles raw files.

fred: i cannot open canon ".cr2" raw file directly camera raw lightroom.

soumyadeep: i have received query. please allow me moment verify account , review details of request.

fred: thanks. have gone through of information can find in "help menu" looking everything. can't find thing on lightroom 4. did not have problem lightroom 3.

fred: the raw file references "dng".

soumyadeep: i understand unable preview cr2 raw images in lightroom 4, correct?

fred: no, can preview it, when want open choice given cs6. cannot open camera raw , choses different , inappropriate plug in nik software.

soumyadeep: thank confirming.

fred: i know can change in "prefernces" in lightroom 4 can't find camera raw select choice.

soumyadeep: i glad assist this.

soumyadeep: may have serial number of product please?

fred: i checked again , set nik software plugin external software open file.

fred: yes, let me you.

fred: lightroom version: 4.1 [829322] operating system: windows 7 business edition version: 6.1 [7601] application architecture: x64 system architecture: x64 physical processor count: 2 processor speed: 2.1 ghz built-in memory: 8123.8 mb real memory available lightroom: 8123.8 mb real memory used lightroom: 1687.3 mb (20.7%) virtual memory used lightroom: 1657.0 mb memory cache size: 1194.5 mb system dpi setting: 96 dpi desktop composition enabled: yes displays: 1) 1360x768 application folder: c:\program files\adobe\adobe photoshop lightroom 4.1 library path: c:\users\ft\pictures\lightroom\lightroom 4 catalog.lrcat settings folder: c:\users\ft\appdata\roaming\adobe\lightroom adapter #1: vendor : 8086 device : 2a42 subsystem : 145110cf revision : 7 video memory : 32 audiodeviceioblocksize: 1024 audiodevicename: speakers (2- usb audio) audiodevicenumberofchannels: 2 audiodevicesamplerate: 44100 build: 6.0x552 direct2denabled: false gl_alpha_bits: 8 gl_blue_bits: 8 gl_green_bits: 8 gl_max_3d_texture_size: 128 gl_max_texture_size: 4096 gl_max_texture_units: 8 gl_max_viewport_dims: 4096,4096 gl_red_bits: 8 gl_renderer: mobile intel(r) 4 series express chipset family gl_shading_language_version: 1.20 - intel build 8.15.10.1883 gl_vendor: intel gl_version: 2.1.0 - build 8.15.10.1883 oglenabled: true oglpresent: true gl_extensions: gl_ext_blend_minmax gl_ext_blend_subtract gl_ext_blend_color gl_ext_abgr gl_ext_texture3d gl_ext_clip_volume_hint gl_ext_compiled_vertex_array gl_sgis_texture_edge_clamp gl_sgis_generate_mipmap gl_ext_draw_range_elements gl_sgis_texture_lod gl_ext_rescale_normal gl_ext_packed_pixels gl_ext_separate_specular_color gl_arb_multitexture gl_ext_texture_env_combine gl_ext_bgra gl_ext_blend_func_separate gl_ext_secondary_color gl_ext_fog_coord gl_ext_texture_env_add gl_arb_texture_cube_map gl_arb_transpose_matrix gl_arb_texture_env_add gl_ibm_texture_mirrored_repeat gl_ext_multi_draw_arrays gl_nv_blend_square gl_arb_texture_compression gl_3dfx_texture_compression_fxt1 gl_ext_texture_filter_anisotropic gl_arb_texture_border_clamp gl_arb_point_parameters gl_arb_texture_env_combine gl_arb_texture_env_dot3 gl_arb_texture_env_crossbar gl_ext_texture_compression_s3tc gl_arb_shadow gl_arb_window_pos gl_ext_shadow_funcs gl_ext_stencil_wrap gl_arb_vertex_program gl_ext_texture_rectangle gl_arb_fragment_program gl_ext_stencil_two_side gl_ati_separate_stencil gl_arb_vertex_buffer_object gl_ext_texture_lod_bias gl_arb_occlusion_query gl_arb_fragment_shader gl_arb_shader_objects gl_arb_shading_language_100 gl_arb_texture_non_power_of_two gl_arb_vertex_shader gl_nv_texgen_reflection gl_arb_point_sprite gl_ext_blend_equation_separate gl_arb_depth_texture gl_arb_texture_rectangle gl_arb_draw_buffers gl_arb_pixel_buffer_object gl_win_swap_hint gl_ext_framebuffer_object gl_ext_texture_srgb gl_arb_color_buffer_float gl_arb_half_float_pixel gl_arb_texture_float gl_nv_conditional_render gl_ext_texture_swizzle

fred: just second. no serial number given in system information.

soumyadeep: i sorry inform serial number not available in system.

soumyadeep: fred, have locate serial number in adobe account.

fred: lightroom version: 4.1 [829322] operating system: windows 7 business edition version: 6.1 [7601] application architecture: x64 system architecture: x64 physical processor count: 2 processor speed: 2.1 ghz built-in memory: 8123.8 mb real memory available lightroom: 8123.8 mb real memory used lightroom: 1687.3 mb (20.7%) virtual memory used lightroom: 1657.0 mb memory cache size: 1194.5 mb system dpi setting: 96 dpi desktop composition enabled: yes displays: 1) 1360x768 application folder: c:\program files\adobe\adobe photoshop lightroom 4.1 library path: c:\users\ft\pictures\lightroom\lightroom 4 catalog.lrcat settings folder: c:\users\ft\appdata\roaming\adobe\lightroom adapter #1: vendor : 8086 device : 2a42 subsystem : 145110cf revision : 7 video memory : 32 audiodeviceioblocksize: 1024 audiodevicename: speakers (2- usb audio) audiodevicenumberofchannels: 2 audiodevicesamplerate: 44100 build: 6.0x552 direct2denabled: false gl_alpha_bits: 8 gl_blue_bits: 8 gl_green_bits: 8 gl_max_3d_texture_size: 128 gl_max_texture_size: 4096 gl_max_texture_units: 8 gl_max_viewport_dims: 4096,4096 gl_red_bits: 8 gl_renderer: mobile intel(r) 4 series express chipset family gl_shading_language_version: 1.20 - intel build 8.15.10.1883 gl_vendor: intel gl_version: 2.1.0 - build 8.15.10.1883 oglenabled: true oglpresent: true gl_extensions: gl_ext_blend_minmax gl_ext_blend_subtract gl_ext_blend_color gl_ext_abgr gl_ext_texture3d gl_ext_clip_volume_hint gl_ext_compiled_vertex_array gl_sgis_texture_edge_clamp gl_sgis_generate_mipmap gl_ext_draw_range_elements gl_sgis_texture_lod gl_ext_rescale_normal gl_ext_packed_pixels gl_ext_separate_specular_color gl_arb_multitexture gl_ext_texture_env_combine gl_ext_bgra gl_ext_blend_func_separate gl_ext_secondary_color gl_ext_fog_coord gl_ext_texture_env_add gl_arb_texture_cube_map gl_arb_transpose_matrix gl_arb_texture_env_add gl_ibm_texture_mirrored_repeat gl_ext_multi_draw_arrays gl_nv_blend_square gl_arb_texture_compression gl_3dfx_texture_compression_fxt1 gl_ext_texture_filter_anisotropic gl_arb_texture_border_clamp gl_arb_point_parameters gl_arb_texture_env_combine gl_arb_texture_env_dot3 gl_arb_texture_env_crossbar gl_ext_texture_compression_s3tc gl_arb_shadow gl_arb_window_pos gl_ext_shadow_funcs gl_ext_stencil_wrap gl_arb_vertex_program gl_ext_texture_rectangle gl_arb_fragment_program gl_ext_stencil_two_side gl_ati_separate_stencil gl_arb_vertex_buffer_object gl_ext_texture_lod_bias gl_arb_occlusion_query gl_arb_fragment_shader gl_arb_shader_objects gl_arb_shading_language_100 gl_arb_texture_non_power_of_two gl_arb_vertex_shader gl_nv_texgen_reflection gl_arb_point_sprite gl_ext_blend_equation_separate gl_arb_depth_texture gl_arb_texture_rectangle gl_arb_draw_buffers gl_arb_pixel_buffer_object gl_win_swap_hint gl_ext_framebuffer_object gl_ext_texture_srgb gl_arb_color_buffer_float gl_arb_half_float_pixel gl_arb_texture_float gl_nv_conditional_render gl_ext_texture_swizzle

fred: ok, how can bloody serial number you?

soumyadeep: fred, have locate serial number in adobe account.

soumyadeep: once login adobe account, click on "my products" under "my products , services".

soumyadeep: there can locate serial number have registered.

fred: ok, don't need now. isn't in format can copy , paste.

fred: 116040070815784336099081

soumyadeep: since registered in adobe account can information there.

soumyadeep: thank serial number.

soumyadeep: fred, inform raw edit options in lightroom develop module.

fred: i hope copied correctly presented small.

fred: ok, second.

fred: so, go "develop" open in camera raw 7.01?

fred: frankly, reason have been using bridge because of seemingly lack of coherent connection between lightroom 4 , photoshop cs6.

soumyadeep: i inform you not have separate camera raw plugins lightroom. since lightroom not require camera raw converter.

fred: at least can open camera raw , make necessary adjustments , load in photoshop.

fred: ok, why when opening "raw" image out of lightroom go directly cs6 bypassing camera raw?

fred: not allowing of wonderful adjustment toos, particularly new ones in camera raw. don't understand disconnect.

soumyadeep: fred, may know product referring as  "cs6"?

fred: if had wanted process images in lightroom not have wasted money on cs6. make sense?

fred: photoshop cs6

fred: or photoshop 6 extended

soumyadeep: thank information.

fred: the question still remains "why lightroom 4 recongize dng files , not other raw file formats , not allow them opened camera raw?"

fred: i don't want process images in lightroom 4. want catalog , sort them. want process raw files canon in camera raw , move on photoshop 6 extended.

fred: so, telling me can't open raw file in lightroom camera raw. stated.

soumyadeep: fred, can understand concern. lightroom not require camera raw converter.

soumyadeep: may have name of camera model referring?

fred: two camera models: eos 5d mark ii , eos 60d

soumyadeep: please can check further , try troubleshoot issue.

soumyadeep: .thank information.

fred: both listed supported adobe photoshop , camera raw. found in research.

soumyadeep: okay.

soumyadeep: please close adobe applications.

fred: i want go lightroom 4 directly camera raw 7.01 , onto photoshop 6 extended. seems pretty straight forward , logical me. again i'm not adobe.

fred: ok, moment , i'll that.

soumyadeep: click on start.

soumyadeep: fred, may know operating system using?

fred: i working on windows 7 64 bit operating system.

fred: i have closed applications adobe.

soumyadeep: thank information.

soumyadeep: click on start.

soumyadeep: just type %appdata% in search box , hit enter key.

fred: ok, im pretty computer savy tell me want go.

soumyadeep: double click on adobe folder.

fred: done

soumyadeep: in folder have folder cameraraw. please rename folder camerarawold.

fred: done

soumyadeep: in folder have folder adobe photoshop cs6. please rename folder adobe photoshop cs6old

soumyadeep: after renaming images please close page , try open raw file , let me know exact result.

fred: done

fred: just moment. have renamed camerarawold , adobe6old. going navigate external drive , click on raw file

soumyadeep: okay.

soumyadeep: let me know status.

fred: it opening photoshop 6 extended.

fred: i can change properties of file open in program if going.

fred: it created error stated recognized graphic software not supported , photoshop not opening normally.

fred: given little more time opened in camera raw.

soumyadeep: fred, once more step need perform got error regarding graphic software.

soumyadeep: please try work on camera raw , let me know working fine or not.

fred: and lost presets.

fred: ok, leave us?

fred: with regards lightroom 4?

soumyadeep: fred, wanted open raw images in camera raw option instead of photoshop cs6, right?

fred: camera raw appears functiong fine.

soumyadeep: great!

soumyadeep: please close adobe application.

soumyadeep: re launch photoshop , type cntrl+ k.

soumyadeep: let me know once done.

fred: checking "cr2" files out of canon dafault open photoshop 6

fred: ok, let me close of them.

fred: ok, closed sir.

soumyadeep: please navigate performance tab.

fred: "performance tab" in program?

soumyadeep: re launch photoshop , type cntrl+ k

soumyadeep: a new window pop "preference"

fred: just second opening. help.

fred: i @ prefernces box. performance tab

soumyadeep: you welcome.

soumyadeep: correct.

fred: ok, i'm in preferences

soumyadeep: please let me know use graphics processor checked or unchecked.

fred: it checked. know on machine graphics processor not supported due lack of separte video card.

soumyadeep: okay. please check once graphic drives updated or not.

soumyadeep: fred, hope able open raw images in camera raw referring?

fred: just second. driver software date.

fred: let me open lightroom 4 , see goes. second.

soumyadeep: sure.

fred: lightroom taking long time open now.

fred: now i'm getting message not responding.

fred: ok, opened. second.

soumyadeep: okay.

soumyadeep: please let me know result.

fred: in light room when select "edit in photoshop 6" going directly photoshop 6 , not opening camera raw. still.

fred: so, friend. still original question , have reload of preferences lost due change in appdata. lol!

fred: i guess can organize ant in lightroom , still use bridge edit , work on images.

fred: sorry! organize want , still edit out of bridge.

soumyadeep: fred, sorry inform when open images lightroom not require camera raw , when try open images in other software lightroom directly open in software. since lightroom works camera raw in develop module.

soumyadeep: however other issue had regarding opening images in camera raw when trying open raw file resolved, right?

fred: what waste of money perspective. lose utilization of of the"raw" data manipulation less destructive in camera raw , go directly photoshop 6 extended , manipulate need , save tiff or other format.

fred: waste of money lightroom is.

fred: i open file directly camera raw either bridge or windows explorer. has never been issue.

fred: the issue lightroom.

fred: i don

fred: i don't want edit images in lightroom.

soumyadeep: i sorry inconvenience. 

soumyadeep: fred, sorry inform you can not open images in camera raw mode through lightroom.

fred: in lightroom layers? path? channels? where, please tell me why adobe develop , sell lightroom 4 or product did not take advantage of more sophisticated , elaborate choices given in camera raw , in photoshop 6!

fred: lightroom waste of money unless want use organize images. total waste! i'm ticked this.

fred: it waste of money, time , efforts accomplish can't done lightroom.

fred: correct! not allow use camera raw lightroom 4. don't why wasted time made changes appdata require me go , undo changes or reload of preferences photoshop 6.

soumyadeep: i apologize inconvenience.

fred: tell me. correct or missing here?

fred: you have been patient, polite , delved issue in great depth have no results. can't camera raw lightroom. end of discussion.

fred: i appreciate sincere effort on behalf , realize not fault. so, thank sincere effort assist me.

soumyadeep: i sorry inform lightroom product camera raw not require, preview images plug ins of camera raw in build.

soumyadeep: you welcome.

fred: it have saved , me lot of wasted time , effort state can not camera raw lightroom.

soumyadeep: fred, nice chatting you.

soumyadeep: thank contacting adobe. bye.

thank chatting us. please click "close" button on top right of chat window tell how did today.

you not connected chat representative.

first of all, can edit in camera raw right lightroom - camera raw version has compatible lightroom version.

 

second, develop module identical camera raw, there isn't reason anyway unless want open smart object in ps.

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