Re-order threshold notification not coming through

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hi all,

 

for reason client isn't receiving notification when order threshold reached. did test , nothing happened. ideas? test product set below. , went , purchased item should have triggered this. there i'm missing? client set user so....

 

screen shot 2012-08-18 @ 6.48.42 pm.png

please make sure "role responsible" field set inside product details. role specifies gets notified.

 

cheers,

 

-mario



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