PSE 9 Editor CRASH

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hey all! need little help.

 

while trying edit photo select 'place', 'open', , adjust layers. since morning have selected 'place' import picture canvas in editor. program closes , reads "an unexpected error occured." re-open , try selecting 'open' start editing photograph not organizer. program closes , reads "an unexpecte derror occured."

 

i have reset or deleted preferences in pse 9 editor welcome screen. have renamed twain file name, , adjusted ram used software. nothing has worked far, , confused should do.

 

any appreciated. thank much!

what operating system using?

 

have applied latest patch pse bring version 9.0.3?

 

have changed pse, such installing plug-in, or action, or brushes?

 

have changed operating system, such installing new hardware or updating device drivers, or installing or un-installing software?

 

ken



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