After trial failure of using creative cloud, when a subscription for 1 year was bought
i first took trial version creative cloud after bought subsription of 1 year, downloaded other programs no problem.
i have in design / photoshop , illustratir trial versions ..
in design out of trial version, , when rinstall creative cloud , still can t use !
i guess have same problem photoshop , ilustrator
i'm moving thread on our download/installation forum.
for general creative cloud membership questions, here faq link:
http://www.adobe.com/products/creativecloud/faq.html
-dave
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