Program Locks up

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my program elements 10 keeps locking ever since installed serial number after purchase.  i'm trying backup photo's don't loose them , uninstall , reinstall program see if help.  don't know if photo's lost if uninstall , don't want loose them.  i've asked question before , had responses e-mail address , replyed writer haven't heard , don't know how work forum stuff...  e-mail address dan_miller_datacomp@bresnan.net , if can me solution problem please appreciated...   thanks   dan miller  montana

your photos never "in" organizer -- information real locations on hard drive stored in catalog.  can uninstall , reinstall heart's content, , actual photos remain untouched.

 

ken



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