Application Manager Says Acrobat is Installed But it Isn't


i had uninstall acrobat since wouldn't start, kind of incorect license message.  may have been installed, in fact installed disk had. assumed able re-install creative cloud version application manager application manager insists it's installed.  ain't.  after multiple reboots. ideas?

 

eric

hi eric,

 

you might try uninstall previous installation:

 

uninstall acrobat x in mac os®

 

        in applications > utilities > adobe installers, select acrobat x uninstaller , double-click it.

        follow onscreen instructions uninstall acrobat.

        in authenticate dialog box, type user name , password administrator account , click ok.

 

         note: uninstaller removes adobe acrobat x files system.  not remove adobe reader files, acrobat user data, or files shared other adobe applications.

 

    (optional) move adobe pdf settings files created library/application support/adobe pdf folder , drag folder trash.

 

uninstall acrobat x in windows®

 

    open control panel > programs , features (vista/win 7) or add/remove programs (xp)

    find entry acrobat x, select it

    click uninstall , follow on screen instructions

 

note: sure check list again after uninstallation ensure acrobat components removed

 

after uninstall try reinstalling acrobat x within adobe applictaion manger

 

-dave



More discussions in Adobe Creative Cloud


adobe

Comments

Popular posts from this blog

How to change text Component easybook reloaded *newbee* - Joomla! Forum - community, help and support

After Effect warning: A problem occurred when processing OpenGL commands

Preconditions Failed. - Joomla! Forum - community, help and support