Access Denied to the Administrator area - Joomla! Forum - community, help and support

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hello! i'm getting error when try access backend of site:
warningfailed authenticate: access denied
i have joomla 3.0.2 website. online in ipage server. have access file manager , database. need able go in administrator area?
thanks'

you have authenticate providing correct credentials....

or mean aren't provided opportunity log in/provide credentials?

screenshots, links, , more information please :).





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