Images didn't convert

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i converted document images, however, images show black boxes. how image show in converted document? thanks

hi dlynnpricecjh,

 

could try convert document word file disabling 'recognize text' option. if document has renderable 'selectable' text, ocr process isn't necessary during conversion.  i've seen action sort of issue.

 

please let me know if have questions.

 

david



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