Closed Captioning: Only 1st row displays

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probably simple.  have rows timed out text, top row displays when use  cc button.  in example below, after 8.8 seconds row 1 text remains on sreen.

 

adobe captivatescreensnapz001.png

 

any ideas?

it click box in middle of audio on timeline. moved , rest of captions began appear.



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