Contacts email form not working - Joomla! Forum - community, help and support

problem description :: forum post assistant (v1.2.3) : 12th december 2012 wrote:contacts email form not working

actions taken resolve forum post assistant (v1.2.3) 12th december 2012 wrote:if go "article" on site , click on email icon, fill in form, email sent , received expected. (so email working site)

if use "contacts form" clicking on 1 of contacts. fill in form, includes captcha field it, click submit, "thanks me email" message in browser window, email never delivered recipient.

i did google search on problem , looks if others have encountered same... not find real answer.

any appreciated. kinda dead in water here.

forum post assistant (v1.2.3) : 12th december 2012 wrote:

basic environment :: wrote:joomla! instance :: joomla! 2.5.8-stable (ember) 8-november-2012
joomla! platform :: joomla platform 11.4.0-stable (brian kernighan) 03-jan-2012
joomla! configured :: yes | read-only (444) | owner: daveblakemore (uid: 1/gid: 1) | group: pg1581752 (gid: 1) | valid for: 2.5
configuration options :: offline: 0 | sef: 1 | sef suffix: 0 | sef rewrite: 0 | .htaccess/web.config: no | gzip: 0 | cache: 0 | ftp layer: 0 | ssl: 0 | error reporting: default | site debug: 0 | language debug: 0 | default access: 1 | unicode slugs: 0 | database credentials present: yes

host configuration :: os: linux | os version: 2.6.32.8-grsec-2.1.14-modsign-xeon-64 | technology: x86_64 | web server: apache | encoding: gzip, deflate | doc root: /home/daveblakemore/yorkabi | system tmp writable: yes

php configuration :: version: 5.2.17 | php api: cgi-fcgi | session path writable: yes | display errors: 1 | error reporting: 6135 | log errors to: | last known error: | register globals: | magic quotes: | safe mode: | open base: | uploads: 1 | max. upload size: 7m | max. post size: 8m | max. input time: 60 | max. execution time: 30 | memory limit: 90m

mysql configuration :: version: 5.1.39-log (client:5.0.51a) | host: --protected-- (--protected--) | collation: utf8_general_ci (character set: utf8) | database size: 6.94 mib | #of tables: 70

detailed environment :: wrote:php extensions :: date (5.2.17) | libxml () | openssl () | pcre () | zlib (1.1) | bcmath () | calendar () | ctype () | curl () | dom (20031129) | hash (1.0) | filter (0.11.0) | ftp () | gd () | gettext () | session () | iconv () | standard (5.2.17) | json (1.2.1) | mbstring () | mcrypt () | mhash () | mysql (1.0) | simplexml (0.1) | pcntl () | spl (0.2) | pdo (1.0.4dev) | pdo_mysql (1.0.2) | pdo_sqlite (1.0.1) | posix () | pspell () | reflection (0.1) | imap () | mysqli (0.1) | sockets () | sqlite (2.0-dev) | exif (1.4 $id: exif.c 293036 2010-01-03 09:23:27z sebastian $) | tokenizer (0.1) | xml () | xmlreader (0.1) | xmlwriter (0.1) | xsl (0.1) | cgi-fcgi () | zend optimizer () | zend engine (2.2.0) |
potential missing extensions :: zip | suhosin |

switch user environment (experimental) :: php cgi: yes | server su: yes | php su: yes | custom su (litespeed/cloud/grid): yes
potential ownership issues: no

folder permissions :: wrote:core folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) |

elevated permissions (first 10) :: edocman/ (777) |

extensions discovered :: wrote:components :: site :: com_mailto (2.5.0) | com_wrapper (2.5.0) |
components :: admin :: com_media (2.5.0) | com_cpanel (2.5.0) | com_installer (2.5.0) | com_admin (2.5.0) | com_menus (2.5.0) | com_finder (2.5.0) | com_modules (2.5.0) | com_joomlaupdate (2.5.0) | com_checkin (2.5.0) | com_gcalendar (2.8.3) | com_banners (2.5.0) | com_categories (2.5.0) | com_languages (2.5.0) | com_config (2.5.0) | com_plugins (2.5.0) | com_redirect (2.5.0) | com_users (2.5.0) | com_newsfeeds (2.5.0) | (<![cdata[1.0.) | edocman (1.5.0) | com_content (2.5.0) | com_search (2.5.0) | com_templates (2.5.0) | com_weblinks (2.5.0) | com_login (2.5.0) | com_cache (2.5.0) | com_messages (2.5.0) |

modules :: site :: js visionary (module) (1.0.1) | mod_feed (2.5.0) | edocman documents (1.0.0) | mod_articles_category (2.5.0) | mod_wrapper (2.5.0) | js shackslides (2.1.0) | mod_random_image (2.5.0) | mod_articles_news (2.5.0) | twn_weather (1.0) | mod_related_items (2.5.0) | mod_articles_latest (2.5.0) | mod_syndicate (2.5.0) | mod_articles_categories (2.5.0) | mod_login (2.5.0) | mod_search (2.5.0) | mod_gcalendar_next (2.8.3) | mod_menu (2.5.0) | mod_articles_popular (2.5.0) | mod_gcalendar (2.8.3) | mod_breadcrumbs (2.5.0) | mod_footer (2.5.0) | mod_languages (2.5.0) | mod_stats (2.5.0) | mod_articles_archive (2.5.0) | edocman categories (1.0.0) | mod_gcalendar_upcoming (2.8.3) | mod_banners (2.5.0) | mod_whosonline (2.5.0) | mod_weblinks (2.5.0) | mod_users_latest (2.5.0) | mod_finder (2.5.0) | edocman search (1.0) | mod_custom (2.5.0) |
modules :: admin :: mod_feed (2.5.0) | mod_quickicon (2.5.0) | mod_title (2.5.0) | mod_toolbar (2.5.0) | mod_status (2.5.0) | mod_login (2.5.0) | mod_logged (2.5.0) | mod_version (2.5.0) | mod_menu (2.5.0) | mod_latest (2.5.0) | mod_popular (2.5.0) | mod_submenu (2.5.0) | mod_multilangstatus (2.5.0) | mod_custom (2.5.0) |

plugins :: site :: plg_content_pagebreak (2.5.0) | plg_content_pagenavigation (2.5.0) | plg_gcalendar_next (2.8.3) | plg_content_geshi (2.5.0) | plg_content_loadmodule (2.5.0) | plg_content_emailcloak (2.5.0) | plg_content_finder (2.5.0) | plg_content_vote (2.5.0) | (<![cdata[1.1.) | plg_content_joomla (2.5.0) | plg_extension_joomla (2.5.0) | plg_search_content (2.5.0) | search - edocman (1.0.1) | plg_search_contacts (2.5.0) | plg_search_newsfeeds (2.5.0) | plg_search_gcalendar (2.8.3) | plg_search_categories (2.5.0) | plg_search_weblinks (2.5.0) | plg_quickicon_extensionupdate (2.5.0) | plg_quickicon_joomlaupdate (2.5.0) | plg_captcha_recaptcha (2.5.0) | plg_system_p3p (2.5.0) | plg_system_languagefilter (2.5.0) | plg_system_remember (2.5.0) | plg_system_log (2.5.0) | plg_system_redirect (2.5.0) | plg_system_cache (2.5.0) | plg_system_gcalendar (2.8.3) | plg_system_languagecode (2.5.0) | plg_system_debug (2.5.0) | plg_system_highlight (2.5.0) | plg_system_sef (2.5.0) | js visionary (plugin) (1.0.1) | plg_system_logout (2.5.0) | plg_authentication_gmail (2.5.0) | plg_authentication_ldap (2.5.0) | plg_authentication_joomla (2.5.0) | plg_editors-xtd_pagebreak (2.5.0) | edocman document link (1.7.0) | plg_editors-xtd_image (2.5.0) | plg_editors-xtd_readmore (2.5.0) | plg_editors-xtd_article (2.5.0) | plg_finder_content (2.5.0) | plg_finder_contacts (2.5.0) | plg_finder_newsfeeds (2.5.0) | plg_finder_categories (2.5.0) | plg_finder_weblinks (2.5.0) | plg_user_profile (2.5.0) | plg_user_contactcreator (2.5.0) | plg_user_joomla (2.5.0) | plg_editors_codemirror (1.0) | editor - markitup (1.0.1) | plg_editors_tinymce (3.5.4.1) |

templates discovered :: wrote:templates :: site :: atomic (2.5.0) | beez_20 (2.5.0) | beez5 (2.5.0) | js_impacto (3.0.5) |
templates :: admin :: hathor (2.5.0) | bluestork (2.5.0) |

i searched in tried 2 different settings contact.. not working.. fixes, pls

thanks