Files are missing in the Catalog Folders

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i have upgreaded elements 10 , when doing catalog conversion many of folders in new catalog missing files(photos). when right-click on folders , try add files can see missing files attempting transfer on completion receive this: :the files or folders selected import did not contain supported file types or files in folder"-but-the files not in folder in catalog. in folder on computer able access them easily--they did not end in catalog's respective folders. using windows xp pro , folders , files on external drive , saved there when download photos camera. have not had issue before--how might these files folder in catalog?-i tried setting new catalog , attempted convert again same results-please advise-thanks in advance

switch organizer's display use "thumbnail view" , should see photos.  "folder location view" not show photos if they're in subfolders of selected folder.

 

ken



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