How can I resolve trial downloads?


i joined adobe creative cloud yesterday. own creative suite cs4 purchased adobe. approved 29 dollars month. downloads went fine except have trial products.

how can resolve this?

 

thanks,

renee

hi renee,

 

when have trial products wasn't quite sure meant?

 

are cs6 products launching in trial mode?

 

please install latest version of adobe application manager here:

 

 

after installing might need convert trials licensed part of creative cloud membership using "license software" option shown here:

http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html

 

if still having difficulties after going through these or not quite meant please follow up

 

thanks,

 

-dave



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