Problem with Adobe 9.5.2 stalling when appending Web Links

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every time go append multi-level web link pdf using adobe acrobat pro 9.5.2 stalls (this problem occurs on computer have adobe acrobat pro 9.2 installed). have tried repairing program, installing updates, , restarting computer no luck. problem started happening 5 days ago after using program no problems on year. how can fix this?   steps reproduce problem: 1. open pdf. 2. click on advanced > web capture > view web links 3. select desired web link > click "properties" > chose number of levels or entire site > press ok 4. select desired web link again > click on download   results: adobe starts convert web link few seconds , stalls hours no success on web link took 2 minutes convert week ago. crash , message "adobe acrobat has stopped working. problem caused program stop working correctly. windows close program , notify if solution available."   expected results: able append multi-level web link pdf.



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