Version X installed successfully, but keeps crashing.

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hi,

 

i have never had problems adobe reader until now.

 

i have installed version x of adobe reader on home computer (there weren't problems downloading or installing program) each time have opened program, crashes & comes sign: adobe reader has stopped working

 

then gives options of check online solution & close program or close program

 

i have tried unstalling & reinstalling program, have downloaded clear program adobe website, checked security & computer settings & says works adobe reader.

 

if has advice or hints problem may be, i'd grateful.

 

thank you.

hi,

 

please let me know following details:

1. os working on.

2. version of adobe reader have tried install website (which assuming http://get.adobe.com/reader).

3. anti virus software installed on system.

 

 

also, can please following.

1. navigate reader installation folder (by default c:\program files\adobe\reader 10.0\reader\plug-ins)

2. delete entire contents of folder.

3. try , repair installation control panel > add/remove programs (or programs , features)



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