"Error: 11" PLEASE HELP!

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i have downloaded trial version of adobe flash cs6. worked awhile (30 minutes or so) read following.

 

 

configuration error

 

please uninstall , reinstall product

 

if problem still occurs, please contact adobe

technical support help, , mention error code

shown @ bottom of screen.

 

error: 11

 

http://www.adobe.com/support/

 

 

what do? uninstalled program , waited 5 hours have work short period of time read again. "error: 11" have chated many people on same thing. "we don't suport trial version." time on trial ticking away read , stuck lack of support, , inability restart trial! furtheremore start program! happens when try launch program unless can work don't know why i'd spend such enormous amount of mpney buy product. again, please help.

 

p.s. i'm running on mac snow leopard version 10.6.8

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