Trying to transfer CS5 from Vista to Apple Imac
hi.
purchased photoshop cs5 in july 2010, using medion pc running vista . on 30th may 2012 phoned yourselves (case no.0208471813) going replace failing computer apple imac & wanted know if transfer cs5 vista imac . told yes could done once, since computer has died & have bought apple imac. phoned yourselves today find out had transfer cs5 on & amazement told not because cs5 has been replaced cs6. disappointed didn't advise me when made first enquiry not possible once cs6 available. asking again there way programe can transfered on not cheap item , cannot afford purchase cs6. have mac osx version 10.7.4. 4gb memory. sorry such long message . regards gary hampson
gary,
gary hampson wrote:
…on 30th may 2012 phoned yourselves (case no.…
first of all, you not addressing adobe here. users in these user-to-user forums.
the license totally platform specific, , program itself. windows serial number no on mac version. binary runs on windows box.
before cs6 shipped, have arranged adobe customer service adobe calls "cross-grade" @ nominal cost providing letter of "proof of destruction" of windows copy , deactivating said windows version.
cs5 no longer being sold, path "cross-grade" cs6 paying upgrade price.
if wish pursue case, need call adobe on phone. there's no 1 here in forum can you.
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