problems installing PS Elements and Premiere Elements 10

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i installed photoshop elements 10 , photoshop premiere elements 10 on windows 7 professional 64-bit computer. installed disks ("adobe elements combi x nl 64, 64 bits in dutch).

installation not give errors. both premiere , photoshop have same problem: intitial welcome screen comes up. if click 1 of options (like "edit", "organize", "open project", "new project"etc). nothing seems happen: icon in front of "button" changes moving icon 10 seconds, original icon , program doesn't start.

also in taskmanager don't see changes (no new processes being started; processes "photoshop elements 10.0.exe *32" , "adobe premiere elements 10.exe" running). can problem?

 

i had installed cs5.5 in dutch on computer. after installing elements removed software, did not give better result.

 

kind regards,

 

peter

i recommend posting inquiry following forums:

 

photoshop elements - http://forums.adobe.com/community/photoshop_elements

premiere elements - http://forums.adobe.com/community/premiere_elements



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