Can't login with adobe ID and Password.

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when try logon adobe.com, error: id , password don't match (i didn't change password). tried reset password - didn't work. tried computer - didn't work. tried "chat". said escalate, haven't heard - it's been 2 days now. can't login cloud account on internet or kuler. cloud apps still work, won't next time try verify.

 

i had create account ask question. real id jdwroten. 

i got issue resolved , can login adobe.com, creative , kuler. tried many things, seems worked. did "forgot password" on creative.adobe.com site, rather adobe.com site. after reset password, still couldn't login, when did not check "remember me" box, got logged in. next time logged in, did check "remember me" box , still got in. though checked "remember me", still remembers previous password, not 1 set. seems bug in "remember me" option. did obvious thing of deleting adobe cookies, browser cache, etc.

 

i'm on win7 pc firefox, got same results on linux , firefox, , ie on win7.

 

thanks lot david__b working me on this.



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