"Error getting license Server communications problem: E_ADEPT_INTERNAL"

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from elsevier-saunders, purchased digital editions version of obstetrics: normal , problem pregnancies, gabbe, et al.  cannot download title.  error message in subject line, above.  successful in downloading once, did not function correctly.  information tab reported "minor errors," table of contents did not permit navigation.  access title through find window on upper right.  elsevier customer support advised me delete title, , references title everywhere on disk , start over.  did, result above.  have tried both work computer, windows 7 professional, , home computer, windows xp professional sp3, os , browser updates current.  have tried firefox, internet explorer 8 , 9, , chrome.  have deleted references title on disk , deleted browser temporary files , cache each browser , tried download again mainy times, result above.  elsevier customer support said me no more , referred me adobe customer support.  have no difficulty multiple installations  of mcgraw-hill's digital editions version of williams obstetrics on same computers on cannot download elsevier title.  on adobe site, have found far.  thank if can me.

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