Administrator account locked out - You do not have access - Joomla! Forum - community, help and support

hopefully may have solved issue or @ least have indication of root cause.

my super user account getting error when try login. message states -- not have access administrator section of site.

i did notice few days ago system had rebooted whilst had files open under ftp session , may have had admin session running well.

i have gone users table under phpmyadmin , updated password , checked group id , user id correctly mapped. looks i'm still getting error. have seen few similar threads errors after permission changes applied groups. didnt make changes have caused issue.

i have thought through , there few options. isp doesnt allow ssh connectivity verification of file permissions bit painful.

the site still under development had yet run site backup. 3 options have come last resort are:
- reinstall joomla in subdomain, install required modules , overwrite db copy of current db. (this should work ok if error being caused bad file permissions)
- reinstall joomla in subdomain, install required modules , overwrite db copy of current db. (if doesnt work suggest issue in db, backed out , replaced selective content)
- reinstall joomla , rebuild site

i'm hoping may have first hand experience type of issue. been using joomla 3 4 years , have not had issue before.

btw i'm using shape 5 vertex template. appreciate constructive input.

cheers

brendan

welcome joomla forum!

if it's problem current user/password, try creating new superuser + password, see: http://docs.joomla.org/how_do_you_recov ... assword%3f