Not able to install CS6 Design and Web upgrade

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i bought upgrade cs3 master collection (which qualifies upgrade) cs6 design , web premium. upon installation asks me cs3 serial number. put cs3 serial number , gives me error.

 

do need deactivate cs3 master collection previous pc?

you haven't mentioned exact error , pressume article can you.

 

http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html



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