issues opening pdf's

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i in advertising , have website our proofs in pdf format. previous versions of reader, have had no problems opening, saving, printing etc many times on in session.

 

but can 1 or 2 start getting message pops says:

 

there problem adobe acrobat/reader.

if running, please exit , try again. (523:523)

 

i exit , not fix it. have reboot machine before open or save more pdfs.

 

please advise,

 

i on windows 7 machine using internet explorer (newest version)

please let me know following:

1. version of adobe reader installed on machine (you can same clicking on > adobe reader)

2. if have adobe acrobat installed on machine well.

 

also, can please try , remove folder c:\program files\common files\adobe\acrobat\activex , repair application via control panel.



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