level up help

i have been trying download level past week , keep getting same screen in extension manager.  see blue bar is?  get's stuck , stays!  want play, can't figure out how download without getting stuck here every time.  suggestions?

apologies experience! looks if problem not specific "levelup photoshop" extension, has extension manager. can see screenshot have 17 updates pending adobe products. consider updating, , trying install extension ?

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