No picture when playing video

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i'm new speedgrade , 'really' basic mistake on part, none of videos show picture during playback, sound.

 

i've followed instructions, , know how add video timeline. eyeball in timeline on , i've checked video formats make sure supported, i've reinstalled speedgrade make sure. i've spent time on google , youtube looking answers seems me - hence why think it's schoolboy error on part.

 

i'm not familiar enough interface know start or why problem may occurring in first place.

 

i'm using speedgrade cs6.

 

all appreciated.

 

thanks

monitor.jpg

well, has change monitor tab?



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