online update doesn't work


i'm trying update online 9.0.2 , i'm told update server doesn't respond:

robohelpupdatefails.png

i don't understand how firewall problem unless adobe wants connect actively

from outside port of computer (which indeed connected through firewall , nat gateway).

 

i don't have problems doing other adobe upgrades (like flash or adobe reader) way.

 

--

christoph

hi chris,

 

please download offline patch , install it, make sure check version , download patch, here link: http://www.adobe.com/support/robohelp/downloads.html

 

thank

priyank



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