Akamai Download Manager does not start...Help!

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i purchased downloadable versions of adobe photoshop elements 10 & adobe premiere elements 10.  akami download manager appears either not start or gets hung when initializing.  let computer sit 45 minutes see if start making progress.  no luck. 

can provide hints on how work?

thanks!

c

this might :-

 

http://helpx.adobe.com/creative-suite/kb/cant-download-store-purchase.html



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