App in Creative Cloud Not Showing Up

i accessed download manager , installed adobe acrobrat x - still can't see app in creative cloud list. when re-open app download manager, acrobat showing "installed" can't access program through cloud. please help! thanks.

hi scovey,

 

for acrobat x have install through adobe application manager , have uninstall prior versions

 

uninstall acrobat x in mac os®

 

        in applications > utilities > adobe installers, select acrobat x uninstaller , double-click it.

        follow onscreen instructions uninstall acrobat.

        in authenticate dialog box, type user name , password administrator account , click ok.

 

         note: uninstaller removes adobe acrobat x files system.  not remove adobe reader files, acrobat user data, or files shared other adobe applications.

 

    (optional) move adobe pdf settings files created library/application support/adobe pdf folder , drag folder trash.

 

uninstall acrobat x in windows®

 

    open control panel > programs , features (vista/win 7) or add/remove programs (xp)

    find entry acrobat x, select it

    click uninstall , follow on screen instructions

 

this doc describes issue:

 

acrobat shows "installed" in adobe application manager after uninstalling.

http://helpx.adobe.com/creative-cloud/kb/cant-install-acrobat-aam.html

 

after uninstall option install should available in adobe application manger

 

-dave

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