In Windows7, Can not update or uninstall Adobe Reader x

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details showed has c:\config.msi\1584f.rbf --- windows can not find that. aslo error when try uninstall advised correct error.

this on hp pavilion g series laptop, run kaspersky internet security.

oddly there no problem same update on pc, windows 7 & runs kaspersky.

help ?

hello,

 

welcome adobe forums.

 

uninstaller adobe reader x computer, use adobe reader cleaner tool :

 

http://labs.adobe.com/downloads/acrobatcleaner.html

 

note : check terms , condition , download link adobe reader cleaner tool

 

download adobe reader 10.1.4  : ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.4/en_us/adberdr1014 _en_us.exe

 

thanks,

vikram



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